1. Acceptance of Terms
By accessing and using this website, you agree to comply with these Terms of Service. If you do not agree, please discontinue using the site.
2. Products and Services
We specialize in the design, production, and sale of porcelain urns, caskets, and related memorial products. All items are handcrafted with high-quality materials, and product descriptions aim to be accurate and reliable. However, variations may occur due to the handmade nature of our products.
3. Orders and Payment
Orders placed through our website are subject to acceptance and availability.
We reserve the right to refuse or cancel any order.
Payments must be made using the methods available at checkout.
Prices are listed in the applicable currency and do not include shipping or applicable taxes unless stated otherwise.
4. Shipping and Delivery
We ship products worldwide. Delivery times may vary depending on the destination.
We are not responsible for delays caused by customs, logistics providers, or unforeseen circumstances.
Customers are responsible for providing accurate delivery information.
5. Returns and Refunds
Due to the nature of our products (memorial and funeral-related items), returns are only accepted if the product is defective or damaged upon arrival.
Requests for return or refund must be submitted within 7 days of delivery, with photographic evidence.
Approved refunds will be processed using the original payment method.
6. Intellectual Property
All content on this website, including text, images, designs, and logos, is the property of 千瑞实业 (Qianrui Industrial) unless otherwise stated. Unauthorized reproduction or use is prohibited.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the products.
8. Privacy Policy
Your personal information will be handled according to our Privacy Policy. By using this website, you agree to such processing and warrant that all provided data is accurate.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of China, without regard to conflict of law principles.
10. Contact Information
For questions about these Terms, please contact us:
📧 Email: gzqianrui@gmail.com
🏢 Company: 千瑞实业 (Qianrui Industrial)
🌐 Website: https://www.gzqianrui.com
